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Book your training with EMDESK

Here you can reserve times for online partner and coordinator trainings. 

Note: If you have ordered a training already, you can book the date and time here and you will not be charged again! If you have not yet ordered the training, please contact us first via contact@emdesk.com

You can request your chosen dates and times directly. Upon review you will receive a message confirming your booking and including guidance for joining the online meeting room.

Select an available date and time. Please make sure to select only one slot per training for all attendees.

Frequently Asked Questions

How can I book my training?

To book trainings for your consortium please contact us for a quote. Once you have ordered the training you can book the suitable dates on behalf of your team directly via our session booking page. There you can reserve times for your partner and coordinator trainings directly, and even reschedule or cancel them.

You can also join an open topic-based training session. Please check for the upcoming dates under join webinar and sign up directly following the instructions. The public sessions are free and held online.

How do the online training sessions work?

We provide specific web-based trainings for project managers and partners. Trainings are held as online webinars only, allowing you to join from wherever you are. We use Citrix GotoMeeting, enabling screen share and audio connection. Each participant just needs a PC with an internet connection and audio (headset recommended) or a normal dial-in phone. Once you book a training we will provide you with the necessary access data and further detailed instructions. All trainings are also being recorded and provided as a stream afterwards so you can revisit them any time.

We do not recommend to schedule a training as a slot of a conference, project meeting or similar. In our experience, the trainings become much less effective as the participants have trouble joining on time, participants are usually distracted, focusing on other (seemingly more important) things in the probably busy programme. Moreover, very often the audio quality and connectivity is a challenge when everyone is in the same room.

What is covered in the trainings?

We offer a training package consisting of one approx. 1,5h session for coordinators and one approx. 1h session for partners. They can also be booked separately for either coordinators or partners. Trainings are held as online webinars and are project-specific introductory and guided sessions.

First we give a general overview of how things work and present EMDESK to the new users using the real project and covering all the essential functions from login, navigation and account management. Then we address the relevant areas in detail focusing on controlling, reporting and collaboration functions and workflows. For the coordinator training, the major part focuses on all the controlling features, report management and export, whereas for the partner training we focus on how to report progress, costs and resources and manage Deliverables and Milestones.
At the end of the session any open questions are discussed. All trainings are recorded so that users can revisit the training at any time.

You could not find your questions? Please send us an email or call us.