Our plans are based on the number of users per workspace and billing terms. The more users you have and/or the longer plan you have, the bigger the savings. Estimate your price on our pricing calculator on our pricing page.
A typical user is a person actively working in your workspace, creating, updating, and editing items.
Both plans have the same set of features. The Team plan is designed for organisations with teams and partners working in multiple workspaces/projects, and the Project plan is better suited for teams and partners working in only one project/workspace.
Yes, you can upgrade your plan from a free or paid plan and add further users and storage at any time. Just go to Subscription / Billing in the Profile menu of EMDESK. This change will come into effect immediately and a prorated charge will be applied to your account. Downgrades will become effective at the end of your current term.
Yes, you can always upgrade the number of users and/or storage at any time. To add more users in the Team plan, just visit the Subscription page of your account and click ‘Edit Subscription’. You can also contact us for help adding more users, getting additional storage, or making changes in your Project plan.