Pricing

From planning, controlling, and reporting to collaboration. EMDESK is a one stop solution you need to work more efficiently with others in real-time.

Team

Project

Free

30% off

Team

For organisations with teams and partners working in multiple projects

30% off

Project

For teams and partners working in one project

Free

0,00

Unlimited free plan
0.5 GB team storage

Starting at 5 users in unlimited projects
For organisations with teams and partners working in multiple projects

Starting at 15 users in one project
For teams and partners working in one project

Unlimited free plan
1 user, 500 MB storage and unlimited projects

Essentials
Projects/Workspaces

Unlimited

1

Unlimited

Users

Starting at 5

Starting at 15

1

Guests Access* Guests have limited access to items in your workspace, and will not see items that have not been given access to (coming soon).

Unlimited

Unlimited

Unlimited

Groups (+Mailing lists)

Unlimited

Unlimited

Unlimited

Online Documents

Unlimited

Unlimited

Unlimited

Calls & video meetings

Unlimited

Unlimited

Storage Volume

1GB per User included
add. GB on request

1GB per User included
add. GB on request

500 MB

Email Support

Priority

Priority

Enterprise-grade security
Project planning & budgeting
Project planning & scheduling Design small projects to large initiatives, structure activities, map dependencies, schedule milestones and deliverables.
Cross-Projects Management Map and manage activities, teams and resources across projects.
Team & Participant Management Structure project consortium and define teams, from organizational level down to teams or individuals.
Budgeting & Resource Planning Plan budgets and resources for exact periods with lump sums or rate-based costs.
Staffing & Financial Profiles Define each team’s staffing, cost, overhead rates, and cost categories.
Versioning Create different plan versions and switch between them when needed.
Customization & Personalization Adjust project settings and account preferences to meet your needs.
Project templates* Work with past-proven project templates (coming soon).
Project & Work Management
Project Controlling & Monitoring Monitor progress / consumption vs timelines / budget in real-time.
Personal Dashboard Personal overview to stay on top of your project items.
Work Management Manage your tasks, resources and due dates with between different views.
Spreadsheet view Manage projects and tasks, using color-coded spreadsheet view with powerful filters, sorting, flexible columns.
Gantt view Get a visual timeline view of project schedule, dependencies and status.
Kanban Board Manage your tasks, milestones and deliverables by status columns.
Progress Reporting Track progress with status, completion, and narrative descriptions.
Workflow Customize workflow according to your way of working.
Expense & Time Tracking Record staff time and other expenses.
Reporting Control Collect report data efficiently with control tools.
Analytics & Reporting
Activity Stream Real time feed of all updates and activities.
Reports* Generate reports from pre-built templates (coming soon).
Custom Reports* Build own reports with customizable components (coming soon).
Analytics Real-time analysis in any dimension of latest status.
Periodical Reporting Manage progress, finances, and reporting in periods.
Review & Approval Review and lock items and records.
Exports (Excel, CVS, PDF, PNG) Freedom to take data to other apps for further processing.
Collaboration & Communication
Online Document Editing Coauthor in real time on documents and reports with full control.
Shared Document Manager Store, share and organize documents in one secure place.
Document Versioning Keep, roll-back, and restore previous document versions.
Online Meetings & Video Calls Make video calls or host online conferences.
Screenshare Boost productivity in online meetings by sharing your screen.
Chat & Group Conversations* Instant message one-to-one or with a group / start and track topic-based conversations (coming soon).
Task Management* Break down larger activities into day-to-day tasks and organize them in lists (coming soon).
User & Group Rights Management Maintain precise user and group permissions for each single item.
Group Management Pool and organize collaborators in groups.
Mailing lists Send emails to group members from your inbox.
Discussions Start discussions and receive feedback around any project item.
Productivity Features
Smart Notifications Keep users informed with reminders and real-time notifications.
Link Sharing Share and point team members to a specific view or item.
Regular Email Digests Receive daily, weekly, or monthly email summary reports.
Pinable in-app tabs Save custom views in personalized tabs.
Tagging Categorize items with any labels.
Attachments Add and tie any document to project items.
@mentions Notify relevant users or groups and tag any project items with @mentions.
Bulk data editing Analyse, restructure, and update specific, defined, or mass data.
Custom Views & Filters Adapt views with powerful filters, sorting, flexible columns.
Public Links Share folders or documents to externals.
Multiple profiles Join projects through one account with different profiles.
Multi-language Work with your preferred language: English, German, Spanish, French.
There are no cancellation or other hidden fees. All prices quoted are in EURO. We are obliged by EU law to apply the relevant sales tax on any European Union customers not entering a valid VAT ID Number on the prices quoted above. Prices above do not include tax, this will be calculated at the time of payment.
Effective onboarding

Effective onboarding

Unlimited Support

Unlimited Support

Self-serve knowledge base

Self-serve knowledge base

Enterprise class security and encryption

Enterprise class security and encryption

Continuous updates, backups, and maintenance

Continuous updates, backups, and maintenance

8000+ leading organizations worldwide trust in EMDESK

Not sure which plan is right for you?

Begin with a 30-day free trial and enjoy all our features with no obligations.

Join 20.000+ happy users working with EMDESK and manage your projects more efficiently. Or contact us – our team of experts is ready to help!

Frequently Asked Questions

How does EMDESK’s pricing work?

The free version of EMDESK is available for one user and 500 MB storage with unlimited projects.

Our Team plan for organisations and partners with team members working on multiple projects is tiered, starting in groups of 5 users, based on the number of collaborators you expect. For more than 50 users, please contact us.

The Project plan for team members from one or several organisations working on one project is tiered, starting in groups of 25 project users (25, 50, 75, 100, 125 or 150+ users).

For each user you get 1 GB storage. There is also a free version available for 1 user and 500 MB storage.

Can the Team plan be used with more than 50 users?

Yes. EMDESK is designed for organisations and their partners to work in several projects with hundreds of users and thousands of records and documents. Please contact us for the EMDESK Team plan starting from 50 users.

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Is there a free version of EMDESK?

You can use EMDESK as a single user for free, forever.

What counts as a user, and how do I change them?

You will be charged only for the plan and user volume you have subscribed to. At any time you can add/remove/deactivate users, even before changing your subscription. Once you have updated the people in your team, we ask that you correct your subscription to match your current usage (we will remind you if you are exceeding your user volume).

We are a multi-partner project. How many users per partner should I take for my consortium?

Depending on the area of activity for which you intend to use EMDESK, we typically recommend 1-5 users per organisation, but please contact us and we can help figure out the best plan for you.

How long is the contract period?

You can decide how long you want to run your contract upon order. You can choose between the monthly or annual payment of your accounts. For the Project plan we also offer fixed term contracts. With annual contracts you save up to 2 months worth of subscription. For fixed term we offer more than 20% discount. To ensure uninterrupted service, monthly and annual subscriptions are automatically renewed for another term. There is no notice period to cancel the subscription. Fixed term subscription automatically end without renewal.

Do you charge VAT?

We do not charge VAT, except for individuals or German organizations. As an EU company, simply enter your VAT ID number during checkout to deduct the VAT from your order.

What are my payment options?

All payments can be made via ACH/debit, credit card or Paypal. For annual and fixed term contracts, we can also issue an invoice with payment via PO and bank transfer. While upgrading your subscription, you will be able to choose to pay by invoice. Invoices should be settled within 14 days of issue via bank transfer.

Your pricing model doesn't fit us. Do you offer custom plans?

We understand that every project is different. Should our plans not meet your requirements, please contact us and we will be happy to offer a custom plan tailored to your needs.

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Do you offer discounts to non-profit organizations or educational bodies?

Yes. We deal with each case individually depending on the type of organization (non-commercial and non-government organizations) and reasons. Please contact us outlining the reasons for a discount and we would be happy to help you.

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How do I order and pay for EMDESK?

Once you are ready to purchase, just click the ‘Upgrade’ button in your trial or get in touch with us. We will help get you started and walk you through the next steps. You have the option to pay by direct debit or credit card. For annual and fixed term subscriptions, it is also possible to pay by purchase order and bank transfer.

We are a multi-partner project. Can every partner purchase their user license?

Users running under a Team plan of an organisation, can join any other project without additional license fees.

For the Project plan, the subscription owner purchases and manages the users under the Project plan.

Can I change my plan at any time?

You can upgrade your plan from a free or paid plan and add further users and storage at any time. Just get to Subscription / Billing in the Profile menu. This change will come into effect immediately without delay and a prorated charge will be applied to your account. Downgrades become effective at the end of your current term.

Can I import my data from another platform?

We will be happy to help transfer your existing data to make your transition as smooth as possible. In many cases, we are able to import data from third party platforms for free, otherwise we charge a small fee. Get in touch and we will discuss your options. We do not guarantee that an import will be possible.

Can I export my data?

Your data belongs to you. You can export your data in Excel and CSV at any time.

What happens when I exceed my usage limits?

If you reach your user or storage limits, you will still be able to use your project work space without limitations. We will let you know about the overage, and give you a grace period to find a plan that fits your needs or to reduce the users / used storage.

If you need more storage, but not more users, we will activate more storage space for a small monthly fee. Just contact our support team.

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What happens with my data when my subscription ends?

When a paid subscription ends, you continue on a free plan (1 user, 0.5 Gb) and all data will remain securely stored until you request its deletion, or you decide to reactivate your subscription.

If you need to cancel your account, please contact us before you do in order to get all the technical assistance needed.

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Can we use EMDESK for all of our projects at our organisation?

EMDESK is designed to be a hub for all your projects and projects by others you are part of. You can start as a regular project member or with your first own project using the Project plan, but as you grow more familiar, you can start using EMDESK for the rest of your projects with the Team plan with unlimited projects.

Can I try EMDESK before ordering?

Yes, you can try EMDESK for 60 days free of charge and without obligation. You do not need to enter any credit card or bank details. If you decide to order EMDESK, you can continue working with the data from your trial version - nothing will be lost. If you do not wish to continue using EMDESK, you do not need to do anything else. Your account including all data will be automatically deleted. The trial and the paid version have the same functions.

How does the free trial work?

When you sign up, you will be automatically enrolled in our 60-days trial with full access to all features to see how well it fits the way you work (50 user, 5GB and unlimited projects). We want you to be 100% happy before your order.

Should you not like to continue using EMDESK after the trial ends, you do not need to do anything. We will not charge you during or at the end of the free trial. Of course, your account and workspace and all data will remain active until you request its deletion.

If you would like to continue using EMDESK, we will ask you to choose a plan and enter your payment details at the end of the trial.

Are there any additional costs apart from licenses?

No, there are no hidden costs or charges, except in the case of an upgrade of users or storage.

Can we add additional users/storage?

Yes, you can always upgrade your users and/or storage at any time. For more users in the Team plan, just visit the Subscription page of your account and click ‘Edit Subscription’. Or contact us at contact@emdesk.com and we help you out - also with additional storage or changes in your Project plan.

How do I cancel?

You can easily cancel your contract at any time to term’s end on the Subscription page of your account. If you cancel your plan before the next renewal cycle, you will retain access to paid features until the end of your subscription period. Fixed term contracts end automatically.

What is your refund policy?

We do not offer refunds. If you cancel your plan before the next renewal cycle, you will retain access to paid features until the end of your subscription period. When your subscription expires, you will lose access to paid features and all data associated with those features.

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