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Frequently Asked Questions

What kind of support do you provide?

We offer full and personal support every step of the way, with self-serve content along with personal emails and video calls. Our knowledge centre and expert support is included in every plan. You can see our articles and tutorial videos at any time at out Help Centre. We also offer in-app support with onboarding tips and direct contact with our support team. Additionally, our experts are happy to support you via email at or with best practice video calls. We usually reply with a day during normal business hours.

Do you have a live demonstration session?

Absolutely! You can register to attend our next upcoming session on our Product demo page, click the button below.

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Do you provide onboarding or training?

Yes! Every plan includes onboarding sessions for your team and partners.

Where can I book a call or personal demo?

You can book a call or demo with us directly on our Product demo page, click below.

Book a call

Can I import my data into EMDESK?

Yes, you can transfer your project data directly into EMDESK from an Excel file. For further help and guidance visit our help centre.

Help and how-to's

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